Privacy & Terms

PRIVACY POLICY & TERMS OF SERVICE

Last Updated: October 15, 2026

Welcome to READ BY THREE, LLC ("Company," "we," "us," or "our"). We provide online K-12 academic tutoring, English Language Arts instruction, ESL training, and parent-coaching literacy services via our website and our third-party learning management system provider, Wise.live.

By accessing our website, purchasing our services, or utilizing our virtual learning portals, you ("Client," "Parent," "User," or "Student") agree to be bound by the following Privacy Policy and Terms of Service. If you do not agree to these terms, please do not use our services.

PART 1: TERMS OF SERVICE (OPERATIONAL RULES)

1. Nature of Services & Platform Utilization

The Company provides online academic instruction. All live digital interactions, virtual classrooms, scheduling, and lesson tracking are hosted through Wise.live. Users must maintain a secure account profile on Wise.live and ensure their technological infrastructure (high-speed internet, webcam, and microphone) meets operational standards before booking sessions.

2. Enrollment, Commitments, & Payment Frameworks

§   Universal Private Payment Options: All educational programs, tracks, and courses offered by the Company are open to the general public via standard private-pay structures. Payouts and installments are processed securely through our credit/debit card payment gateway (Stripe).

§   Specialty Term Commitments (Mom & Me Track): Private early literacy tracks operate on a fixed 12-week (24-session) programmatic commitment. Clients may pay in full upfront for the complete curriculum loop ($1,350.00 USD) or purchase incremental curriculum block allotments of eight (8) credits for $520.00 USD. Single-class or ad-hoc individual bookings are not permitted for specialty developmental programs.

§   Standard Tutoring Payment Tracks (Foundations & RX3 Academy): For all standard K-12 tutoring courses, the Company offers two flexible payment modalities:

1.                 Per-Session Billing: Charged at a flat rate of $50.00 USD per individual 50-minute class, invoiced and collected at the time of booking.

2.                 Monthly Package Allotment: Charged as a recurring monthly subscription of $400.00 USD. Upon successful monthly renewal, the Client's Wise.live ledger is automatically credited with eight (8) lesson credits (grounded on an expected pacing of 2 lessons per week). One (1) credit is systematically deducted from the account balance for every 50-minute session executed. Unused monthly credits are subject to standard platform expiration boundaries outlined at checkout.

§   Optional Education Savings Account (ESA) Funding: As an added convenience, the Company maintains compliance frameworks to allow families to utilize state school choice funds (e.g., ClassWallet, Odyssey, EMA/Step Up For Students) for eligible tracks. For clients choosing this option, the Company provides fully itemized invoices detailing the student's legal name, precise date/time timestamps, hourly rates, and core academic descriptors.

§   Funding Accountability & Backup Payment Liability: ESA funding is explicitly treated as an optional payment method alternative. It remains the client’s sole responsibility to ensure their specific state ESA account holds adequate funds to cover all booked services. If a state portal delays, rejects, or claws back an itemized invoice payment due to parental administrative error or state policy changes, the parent/guardian remains personally and financially liable for the outstanding balance. The Client agrees to remit payment via private credit card or custom billing link within fourteen (14) days of written notice. Failure to clear outstanding balances will result in suspension of services until the balance is cleared and referral to collections.

3. Cancellation, Attendance, & Late Policies

§   24-Hour Notice Required: Clients must request cancellations or rescheduling windows at least twenty-four (24) hours prior to the scheduled session start time via the Wise.live student dashboard.

§   Late Cancellations & No-Shows: If a client cancels with less than 24 hours' notice, or fails to log into the virtual classroom within the first ten (10) minutes of a 30-minute session (Mom & Me) or fifteen (15) minutes of a 50-minute session (All K-12 Streams), the class is logged as "Completed/Absence" and full fees apply. For subscription or package clients, one (1) session credit will be automatically deducted. Instructors are independent contractors reserving dedicated time slots; therefore, no refunds or makeup sessions are authorized for late cancellations.

§   In the event of a documented quality dispute (e.g., a 1-2 star tutor rating), the Company's sole remedy shall be the issuance of a replacement session credit to the Client's account. The Company does not issue cash refunds under any circumstances.

§   Group Class Policies: For small-group classes, individual student absences or technical disruptions do not halt the class. The session will proceed for all other attendees, and no refunds, credits, or makeup sessions will be provided for a student who fails to attend or experiences connectivity issues during a group class.

§   Technical Disruptions in Group Classes: If a student's local internet, hardware, or audio fails during a group class, the instructor will continue delivering the lesson to the remaining students. No refunds or replacement credits will be issued for local technical disruptions during a group class.

4. Independent Contractor & Instructor Safeguards

All instructors utilizing our platform are independent contractors (1099), not corporate employees. Clients are strictly prohibited from soliciting, hiring, or bypassing the platform to contract privately with any instructor introduced via our network. Any attempt to solicit an instructor outside the framework of the Company will result in immediate termination of the client's account without a refund, and may trigger legal civil enforcement.

PART 2: PRIVACY POLICY (DATA & PRIVACY BENCHMARKS)

1. Information We Collect

To process learning logs and invoices seamlessly, we collect the following data:

§   Parent/Guardian Data: Legal name, email address, billing address, phone number, and Stripe-managed transaction details. (We do not store complete raw credit card numbers on our local databases).

§   Student Data: Legal name, grade band, age, and academic focus metrics submitted via our Welcome/Intake Questionnaire.

§   Technical & Usage Logs: Automated IP addresses, browser classifications, and Wise.live classroom attendance timestamps (log-in and log-out data).

2. Strict Child Privacy Protection (COPPA & Safety)

We comply fully with the Children’s Online Privacy Protection Act (COPPA). We do not collect personal data from minors under the age of 13 without explicit parental consent provided during intake registration.

§   No Public Video Recording Sales: Virtual classroom data may be audited internally by administrative staff to ensure instructional quality control. However, session videos are confidential and are never sold, traded, or distributed to third-party marketing entities.

3. Data Disclosures for State ESA Compliance

By using our ESA billing options, parents grant the Company explicit permission to share itemized invoice metrics (including the student's legal name, grade level, session timestamps, and subject content logs) with authorized financial platforms like ClassWallet, Odyssey, Merit, Step Up For Students, and state departments of education for the purpose of validating public scholarship expenditures.

4. Data Deletion Requests

Users hold the right to request the permanent deletion of their personal administrative data from our local student roster file. To request data deletion, contact us at contact@readbythree.org.

(Note: Educational records linked to processed state ESA funding invoices must be preserved for statutory tax and audit minimum holding periods under state guidelines.

Governing Law & Venue
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the state or federal courts located in Sheridan County, Wyoming, and you irrevocably consent to the personal jurisdiction and venue of such courts.